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General FAQs
Updated over 3 months ago

What is Swypebites?

An all-in-one livestream solution transforming how businesses engage with their audience through live shopping. We offer live-streaming capabilities where users can both sell their products and make purchases in real-time.

Looking to sell your products on a livestream? Swypebites helps you create and manage your own live shopping website with ease, showcasing your products to a dedicated audience. With real-time chat, auction paddles, and more interactive shopping experiences, we will help you to convert viewers into your loyal customers.

How does it work?

If you’re interested in selling your products on a livestream, you can setup a shop with us, or simply secure great deals as a customer for a live shopping spree!

Create an account and start selling your favourite products within minutes. Our platform makes it easy to reach a global audience by sharing your unique domain link with your followers on socials, easily enjoyed on both desktop and mobile devices.

Managing your orders, payments, and payouts is also a breeze. Our platform is designed to make your life easier, so you can allocate more time to plan your sales and engage with customers.

Why choose us?

At Swypebites, we understand the importance of providing a seamless experience for both you and your customers.

That's why we are committed to offering unparalleled support and guidance to help you achieve success with your live shoppertainment business.

From setting up your own brand to managing your inventory, we are here to help you every step of the way.

Try it today and experience the power of seamless livestream shopping!

When will the official product be launched?

While our official launch date isn’t confirmed yet, you are invited to join us as a beta tester!

Something isn’t working, what should I do?

Help us to help you by reporting it.


Sellers FAQs

Am I allowed to sell on Swypebites?

At Swypebites, we welcome anyone interested to sell any products compliant to our terms on livestreams through our platform, from individuals to businesses alike.

Prohibited Goods and Services

  • Investment and Credit Services

  • Money and Legal Services

  • Illegal or Prohibited Products by Law

For more information, refer to our terms

Can I go live from the order management dashboard?

Unfortunately, it is not yet possible to go live from the dashboard. We are working hard to launching this feature!

Enquiries regarding pricing and fees

Is there a free subscription plan?

During our closed-beta stage, there are no fees for using our platform. Reach out to us to claim your premium subscription gift when we launch.

​Yes, our subscription plans start at $0!

Our free plan provides an ample range of features for seamless management of your live sales. Whereas our paid plans provide additional features for you to further streamline your live selling experience.

What are the fees for using our platform?

There will be a minimal charge by our third party payment gateway — Stripe per successful order. Refer to payouts details for more information.

There will be no other hidden fees!



Buyer FAQs

Do I need an account to make a purchase?

You are required to register an account before you can make a purchase. Guest account feature will be launching soon.

Can I have my purchase shipped internationally?

While our platform allows you to save international addresses for delivery, please note that shipping is handled by the sellers themselves. Therefore, the availability of international shipping is dependent on the sellers.

Can I access different shops with one buyer account?

Of course! You can login to and purchase from multiple shops with the same buyer account.

Can I add products from different shops to my cart and checkout all at once?

No, every store possesses its own distinct cart. The checkout process must be completed within the respective store.

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